Engineering Library Portfolio Manager
Consultant services to be performed may include, but shall not be limited to, the following:
Operational Oversight
- Provide day-to-day functional oversight of the Engineering Library, including task assignments, scheduling, and quality control.
- Supervise the work of technical writers, SharePoint developers, and support staff to ensure delivery of high-quality documentation and system functionality.
- Monitor and maintain performance standards for Engineering Library operations, including retention procedures and metadata compliance
- Ensure all implemented structures (metadata, folder systems, templates, libraries, document version control, permissions) remain up to date and effective.
- Support the delivery of services such as document formatting, user access management, metadata standardization, and technical content support.
- Provide troubleshooting support and direction for issues related to publishing workflows, access control, and content updates.
Public-Facing Content and Information Management
- Manage the content lifecycle for the Agency’s public-facing Engineering website, including updates, archiving, and navigation design.
- Ensure all published content adheres to the Agency’s standards for public information release, including compliance with confidentiality, access restrictions, and branding guidelines.
- Implement procedures to manage permissions, publishing rights, and quality assurance for external-facing content.
- Coordinate with IT, Legal, and Communications teams to ensure proper handling of public information and alignment with Agency policy.
Content Management & Stakeholder Engagement
- Engage with Engineering and Agency stakeholders to identify documentation needs, process gaps, and content management challenges across engineering functions.
- Document stakeholder requirements and prioritize actions in collaboration with the ERDM Unit Chief.
- Facilitate working sessions with engineering subject matter experts to define operational processes and information architecture.
- Translate business and process requirements into strategic documentation and content governance solutions.
- Define operational improvements and drive documentation or process standardization initiatives and technology implementation.
- Lead the development and implementation of standardized policies, procedures, and templates for document creation, publishing, and archival.
- Promote adoption of standard practices by guiding stakeholders through structured change management and communication efforts.
Program and Project Management
- Manage a portfolio of initiatives aimed at improving documentation management systems and workflows, engineering system upgrades, metadata model improvements, templates restructuring, and platform enhancements.
- Oversee resource planning, risk management, stakeholder reporting, and progress monitoring for all Engineering Library initiatives using both predictive and agile methodologies, depending on the nature of the initiative.
- Coordinate cross-functional input for process reengineering initiatives tied to the Engineering Library.
- Monitor progress and report status to the ERDM Unit Chief and other Agency leadership as needed.
Education, Qualifications, and Experience Required
- Must possess a bachelor’s degree in Engineering, Architecture, or a related technical field from an accredited institution.
- Minimum 5 years of experience managing cross-functional teams, including direct supervision of staff in technical or operational roles.
- Demonstrated experience working in a public agency or utility, managing process documentation, policy development, or organizational transformation initiatives. Prior PA experience or understanding is highly desirable
- Demonstrated expertise in managing SharePoint environments, including development coordination, permission structures, metadata models, and workflow integration.
- Experience in project and program management, with knowledge of both traditional and agile methodologies. Certification in Project Management (e.g., PMP, PMI-ACP) or Digital Transformation.
- Proficiency in Microsoft Office 365 tools (Word, Excel, PowerPoint, Visio) and familiarity with enterprise content management systems such as OpenText.
- Knowledge of content governance practices, documentation standards, and public information security protocols.
